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(From
Executive Excellence, Vol. 20, No. 1, Jan. 2003)
Off-Season
Innovation
By Jeffrey A. Govendo
Daily we read about
trades, mergers, changes in practices, and other actions to improve
a company's chances of winning. To be a winner, you have to be thinking
and acting like a winner year-round. Part of this, of course, is staying
in great shape. In athletics and in business, players who "let
themselves go" during the off-season (or economic downturn) find
it harder to return to form when the season approaches (or the economy
improves) - often to the detriment of the entire team.
Capacity
for Innovation
Most would agree that a company's capacity for innovation is a key competitive
factor, regardless of how the economy is faring. So, how does a company
keep its innovation muscles toned when money is tight? Certainly, any
major R&D initiative represents a large investment over time. Innovation
projects such as inventing new products, re-engineering processes or
re-designing the structure are extremely costly, though hopefully worth
the investment of money and time. Even training employees in innovation
principles and skills requires resources that are hard to come by when
the economy is down.
How, then, can
an enterprise keep the spirit of innovation alive when simply staying
alive is the top priority? What can be done at little or no cost to
keep people thinking creatively, and to convey to them that innovation
is still highly valued?
Here are several
suggestions:
- Work on
initiatives that are relatively focused and manageable. Large-scale
innovation initiatives are exciting, but may need to be put off. In
the meantime, the same quality of creative thinking and collaboration
can be aimed at modest goals that are more easily (and inexpensively)
implemented.
- Reward
employees or teams for creative ideas. Keep people flexing
their "creative muscles" regularly to stay in creative shape.
That way, when the economy finally does come around, they'll be ready
to help discover the big breakthroughs that can put your company far
ahead of the competition.
- Model
creativity - show others your own creative side. It's one
thing to verbally encourage people to be creative, another to actually
model it. Few things convey your own receptivity to new thinking as
engaging in it openly and without reservation. It's also fun, and
a great release from your daily pressures.
- Use facilitators
to lead brainstorming sessions. Many people are better at
quashing new ideas than generating them, and naysayers seem to get
louder during lean times. But ideas cost nothing! Therefore, if you're
putting people together to come up with new solutions to challenges,
an experienced facilitator will ensure that ideas - and that those
offering them - are given a fair chance.
- If you
can't use an idea now, put it in the bank. Show employees
that their ideas are worth something, even if nothing can be done
with them at present. Create an idea bank, accessible to every employee.
Besides what it tells them about the value of thinking creatively,
you may in fact find something worth pursuing when the economy rebounds.
Off-season
Training
So, think of these lean times as your company's off-season. As in sports,
the "playing days" will return. Keep those innovation muscles
well toned and hit the ground running when the "economic season"
is back in full swing!
Jeffrey Govendo
is president of The Innovative Edge Inc., a consulting firm based
in Massachusetts. He is a project consultant, group facilitator, trainer
and conference designer. 508-497-9096, jgovendo@innov-edge.com or www.innov-edge.com.
Copyright ©
2003 The Innovative Edge Inc.
The
Innovative Edge, Inc.
Ph: 508-497-9096
Fx: 508-435-8170
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