the
innovative LEDGER
An e-Newsletter from The Innovative Edge Inc.
Vol.
2, No. 4, Winter 2002
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Thinking Outside
the Bucks
By Jeffrey A.
Govendo
This
story is based upon two unrelated articles on the subject of innovation
I've read recently, but they are closely related in my mind. The first
appeared several weeks ago in the Boston Globe's business pages. Entitled
"Blinded by the Blight," author Scott Kirsner laments over
the conservative, circle-the-wagons mentality so many leaders in technology
companies seem to have adopted in the current economic slump.
"Anyone
who tells you that the only problem facing tech companies is a shortage
of buyers is only half right. The other half of the problem is a shortage
of vision," declares Kirsner. "Today's leaders are obsessed
with incrementalism
" he notes, adding that "
in
a slow economy, a strategy of baby steps can actually be more risky
than one of giant leaps."
Kirsner
points out that there are big, global issues out there: the need for
affordable technologies to help alleviate third-world poverty, for
better distribution of quality healthcare and life-saving drugs, for
clean and renewable sources of energy. They require big, creative
solutions. While many of our business leaders fret over whether there's
a market for an extra gig of memory or a cell phone that doubles as
a camera, there are life-and-death problems that bright, creative
people could and should be addressing. It's not that they don't care,
or that these aren't potentially profitable opportunities. It's simply
that it's not considered economically feasible to be looking at major
new initiatives while money is so tight.
Yet
perhaps that assumption isn't true. Switch now to an article by Robert
Chapman and Gary Hamel that appeared in last month's Harvard Business
Review, entitled "The World Bank's Innovation Market." In
it, they describe a process started in 1998 in which the bank broke
from its traditional, top-down decision-making model in order to create
an "innovation marketplace," in which staffers at all levels
could present funding proposals for new World Bank initiatives. The
idea was to get more people involved in an entrepreneurial way, and
for the decision-makers to respond "more like venture capitalists,"
committing relatively modest amounts to a number of innovative projects,
rather than deciding on only one and investing heavily in it. With
this approach, they were able to spread the risk while encouraging
many new ideas from the people who were "closer to the action"
in the first place. The process worked so well, and the results so
promising, that the model has been replicated and expanded over the
past four years.
Tech
companies (and others) could adopt this model too. It might be exactly
what they need to keep the creative fires burning, even in lean times.
They can use the model to encourage employees to think about the "next
big thing," and about how the company's knowledge and core competencies
could be applied to problems that really matter. Our economy will
rebound at some point, and when it does, wouldn't it be nice to be
able to hit the ground running with concepts or prototypes for products
and services that truly differentiate and provide meaningful benefits?
The time to think about such possibilities is now.
After
all, it costs no more to think creatively about the future than to
fret over it. Which would you rather do?
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6 Ways to Keep
a Grinch from Stealing Your Meeting
We've all dealt
with meeting grinches. They steal meetings by dominating, naysaying,
or going on irrelevant tangents. Here are 6 ways to keep them from stealing
your meeting!
1. First, assume
they mean no harm - it's true
few people come to meetings with
the express intent of disrupting them, despite behavior that suggests
otherwise. They just don't know a better way. As meeting leader, this
should be your mindset; it will help you deal more effectively with
them.
2. Paraphrase a dominator's thoughts - often, a person who talks
too much or out of turn does so because he doesn't think he's being
heard or understood. A well worded paraphrase capturing his thought
will assure him he is, and allow you to move on.
3. Encourage naysayers to offer their own ideas, rather than objecting
to others - this is actually a show of respect, as it assumes they
have ideas to share (which they usually do), and you want to hear them.
4. Keep the meeting's objectives visible and refer to them often
- when someone begins to ramble on about a seemingly irrelevant topic,
ask them how it relates to the objective. They'll either stop, or provide
a surprising connection that might prove valuable!
5. Start and end meetings on time, every time - you've heard
this before, but with people who would usurp the group's time, it's
essential. At any time, they can be reminded when the meeting will end,
and how much remains to be covered. Let them fight the clock, rather
than you!
6. Ask a disrupter to leave - a last resort, of course, but everyone
else's time is too precious to waste on unproductive meetings. Afterward,
find out what it will take to avoid a repeat the next time.
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Names We
Like
We're always
on the lookout for creative business or product names. If you know of
any good ones, send them along! You may see them in an upcoming issue!"
- Hire Authority
(employee recruiting co.) - your orders are: hire this candidate
or else!
- It's Your
Call (telemarketing services) - a name to think about, in the
middle of dinner!
- The Moving
Theater Co. (theater troupe specializing in dramas) - We predict
they'll go far!
- Vertical
Reality (rock-climbing gym) - it takes more than a few mouse clicks
to climb these walls!
- Sugar Plum
Sundries (handmade soaps & toiletries) - sounds just about
perfect for this time of year!
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Innovation
Quotation
"I'm
slowly becoming a convert to the principle that you can't motivate people
to do things, you can only de-motivate them. The primary job of the
manager is not to empower but to remove obstacles." Scott Adams,
creator of "Dilbert"
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The
Innovative Edge Inc. is a consulting firm based in Massachusetts
that helps client organizations tackle tough challenges through creative
problem solving. Its president, Jeffrey A. Govendo, works in a broad
range of industries as a project consultant, group facilitator, trainer
and conference designer, enabling organizations to achieve their goals
by increasing their capacity for innovation.
Contact
The Innovative Edge at:
(508) 497-9096 (tel.)
(508) 435-8170 (fax)
jgovendo@innov-edge.com
www.innov-edge.com
Copyright
© 2002 The Innovative Edge, Inc.
The
Innovative Edge, Inc.
Ph: 508-497-9096
Fx: 508-435-8170

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