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the
innovative LEDGER
An e-Newsletter from The Innovative Edge Inc.
Vol.
3, No. 3, Fall 2003
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The Myth of
Original Thinking
By Jeffrey Govendo
I've
never had an original thought in my life.
Now,
those who know me might disagree (and admittedly, I would be flattered).
They'd say, "Jeff, you come up with lots of great ideas! In fact,
sometimes we even look to you to offer up the first real off-beat
notion that will get us thinking in new directions. Don't be so hard
on yourself!"
Thanks,
guys - but it's true. Every idea, suggestion or tidbit of information
I've come up with - for example, when engaged in brainstorming the
solution to a problem - had its origin somewhere else. And, except
for the very rare geniuses among us, this is true for everyone. We
walk around with a virtual storehouse of memories, thoughts, images,
impressions and so forth from all that we encounter and absorb on
a daily basis throughout our lifetime. These include the people we
work and play with, the books and articles we read, the movies, TV,
the web
All of these are other people's thoughts (derived, of
course, from yet others
). Whether consciously or not, we always
draw upon these to get ideas for the current situation we're in. What
determines our level of creativity is our willingness to access the
full range of this material (most of which will seem quite irrelevant
to the problem we're working on) and to experiment with putting it
together in new ways.
What
does this suggest in a company environment, when a group of co-workers
on a project team, for instance, is struggling to come up with solutions
to some of their most vexing problems? Well, one implication, to be
sure, is that if each individual allows him/herself to access more
of their own internal "library" as noted above, more ideas
will come. But, even more than that, how about actively accessing
each other's? Think of how many more potential solutions might be
available if, instead of merely being a group of individuals where
each tries to come up with the breakthrough idea, people are actively
listening to one another as if there were no personal boundaries.
No pride of authorship, no comparison of whose ideas are "the
best" (or worst); rather, each idea truly belonging to the group
as a whole - to tweak, to play with, to build upon. What this would
result in, as I've witnessed in hundreds of groups I've facilitated
- is that the quantity and quality of ideas generated is many times
greater than when each person operates as an island. It may not be
true in other contexts, but in this one, group process definitely
trumps rugged individualism.
Here's
a simple and effective technique for getting more mileage out of your
fellow team members' ideas. Any time you're about to reply (either
aloud or to yourself) "yes, but
" to an idea that's
been offered, change it to "yes, and
" What this does
is open the door to building on your colleague's idea, even though
your build might be quite different from - even contrary to - what
your colleague has stated. In effect, it forces you to listen for
the purpose of making connections, which greatly increases the sheer
output and creativity of ideas. It also sets up an expectation by
others in the group that their own ideas (or at least what they think
are their own ideas) will be treated in similar fashion. This encourages
them to be more daring.
Nobody
is more capable of solving a company's tough problems than its own
employees, working in a high performing team environment. Think about
how you can make the most of your co-workers' brilliant ideas, and
you'll have more solutions than you could have dreamed of.
And
all this without a single original thought.
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5 Tips for Managing
the Mechanics of Group Facilitation
Even
with new groupware products available, sometimes it's more effective
to lead a group using good old-fashioned flipcharts. But the most basic
glitches and oversights can seriously compromise your session. Here
are 5 tips to keep things running smoothly:
1. Use multiple
flipcharts. Assuming you want to keep the group's output visible
during the session, more flipcharts mean less frequent paper-hanging.
2. Don't write a page of notes, then flip the sheet over the back
of the easel. They can't review what's been said if it's out of
sight!
3. Number each idea offered, as well as the flipchart pages consecutively.
If your group is productive, there will be many ideas taken down. It's
easy to lose the progression of the meeting without visibly sequencing.
4. Get an assistant to help manage paper. It's disruptive to
the meeting flow if the group has to wait while you tear off and hang
sheets. Assign someone to help with these tasks.
5. Use different colored markers for different sections. This
is not simply for aesthetics; it makes the session much easier to follow
visually.
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Names We
Like
We're always
on the lookout for creative business or product names. If you know of
any good ones, send them along! You may see them in an upcoming issue!"
- Nuts4You.com
(on-line retailer of nuts) - It's nice to know they're just crazy
about their customers!
- Nuts2You.com
(same co. as above; links automatically to the website) - The name
is close, but what a difference in connotation!
- Viagra
(personal enhancement drug) - O.K., no snickering out there! This
name suggests all the benefits the consumer (and manufacturer) is
hoping for. And, easy to remember!
- Segway
(personal transport scooter) - The verdict is out on its long-term
practicality for consumers, but the name isn't hurting it! A familiar
term with a spelling twist, suggesting easy movement.
- Gentle Giant
(moving & storage co.) - Just who you'd want to be moving
your Steinway!
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Innovation
Quotation
"The
best way to predict the future is to invent it." Alan Kay, Apple
Computer
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The
Innovative Edge Inc. is a consulting firm based in Massachusetts
that helps client organizations tackle tough challenges through creative
problem solving. Its president, Jeffrey A. Govendo, works in a broad
range of industries as a project consultant, group facilitator, trainer
and conference designer, enabling organizations to achieve their goals
by increasing their capacity for innovation.
Contact
The Innovative Edge at:
(508) 497-9096 (tel.)
(508) 435-8170 (fax)
jgovendo@innov-edge.com
www.innov-edge.com
Copyright
© 2003 The Innovative Edge, Inc.
The
Innovative Edge, Inc.
Ph: 508-497-9096
Fx: 508-435-8170

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