The Innovative Edge, Creative Thinking At Work
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Group Creativity and Teamwork

Objective:

This is a hands-on, fast-moving program for imparting creative problem solving skills to team leaders and members of work teams. Classes are highly interactive, limited to no more than 10 participants. It gives participants skills and techniques in idea generation, idea development and collaborative problem solving. This enables them to plan and execute an innovative teamwork approach on a wide variety of problems and opportunities, ranging from small tasks to larger projects.

Key Outcomes:

  • New skills in creative thinking.

  • More efficient, productive and exciting meetings, with more contributions from participants.

  • Enhanced collaborative problem solving skills applied to bottom-line organizational challenges.

  • Team building through the accomplishment of real business-related tasks.

  • The ability to engage in daring, breakthrough thinking when opportunity knocks, rather than being limited to minor, incremental changes.

Topics Covered:

  • Group Dynamics - How certain types of behavior can enhance or create barriers to innovative task accomplishment. Use of videotape, visual feedback and skilled coaching greatly enhances this learning.

  • The Role of Problem Owner - The critical role of "problem owner" and how to give the team clear, consistent direction and feedback. This is vital for achieving good teamwork and innovative results.

  • The Role of Other Team Members in Creative Problem Solving - Those contributing ideas are encouraged to take creative mental risks and practice genuine open-mindedness in considering the ideas and opinions of others.

  • Open-minded Evaluation and Development - A five-step process for building feasibility into a flawed, yet intriguing new idea. Step 1 is to "just say maybe ..."

  • Problem Solving Process - A sequence of activities for exploring and developing ideas that allows logic and analysis to co-exist with more speculative and approximate thinking, key ingredients for creativity. This combination of linear and lateral thinking results in solutions that are unique and original, yet feasible enough for implementation.

  • Guidelines for Constructive Interaction - Managing the diversity of thought, opinions, and perspectives in a way that ensures full participation and engagement. This encourages commitment by all parties to implementation of the solution, while minimizing non-constructive confrontation both during and beyond the meeting.

Additional Areas Covered:

  • Separation of process and content in meetings - understanding that how a meeting is designed and run is as important as what the meeting is about.

  • Articulating the Task - Clearly identifying a tangible goal to be accomplished.

  • Idea generating techniques for bringing innovation to problem solving:
    - "Wishing and Wondering" about new ideas and concepts.
    - Using "side trips" to generate new ideas from other worlds.
    - Connection-Making Listening - how to listen for ideas and make creative connections.

  • Specific on-the-job applications of the skills and principles learned.

Who Should Attend:

Any employee who regularly encounters opportunities or problems that require novel or creative solutions. The problem solving process emphasizes a team approach, with strategies to maximize the effectiveness of the problem solving team. Existing teams are encouraged to attend this course as a group, or any group about to embark on a major project in which the capacity to work creatively is considered a plus.

Length: Typically 2 or 3 days. Each program is custom-designed to meet client needs.

Class Size: 6-10 participants.


"The relatively brief time we have invested in this training has paid off handsomely in new efficiencies, overall time saved, and most importantly, our performance in guarding the safety and well-being of our employees."
- Thomas Colwell, Plant Safety Supervisor, BP Amoco Polymers

The Innovative Edge, Inc.
Ph: 508-497-9096
Fx: 508-435-8170