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(From
Mass High Tech, Vol. 19, Issue 48, Nov. 26, 2001)
Five
ways to help people tap their own creativity
By Jeffrey A. Govendo
As the economic
downturn continues, many people are looking toward corporations' capacity
for innovation as a key to survival. Gaining new efficiencies, reducing
costs and waste, developing new products and services, motivating employees
in the face of layoffs - these are a few areas where creative problem-solving
is a necessity.
Business leaders
instinctively know that if there are solutions to the daunting challenges
they face, many must come from within their own ranks. Nobody has a
better understanding of a business and the obstacles it must contend
with than its own employees.
But knowledge and
experience alone can't guarantee innovative solutions. Problem-solvers
need to think about these challenges in new ways to avoid coming up
repeatedly with the same fixes. They need to use their imagination and
creativity both individually and in concert with their colleagues in
order to bring new thinking to these issues.
So the question
arises: Can creativity be taught?
Actually, it's
the wrong question. The truth is, your people already are creative simply
because they're human. Creative thinking consists of making mental connections
between seemingly unconnected concepts, and as a result, coming up with
something new and original.
We all engage in
creative thinking, often without even realizing it. Witness the occasional
"Eureka!" we experience coming up with a novel idea or surprise
solution to a problem. Typically, this occurs when we have turned our
attention away from the problem at hand and allowed other stimulus material
to occupy our senses.
Our minds then
do what the human mind does so well: it makes connections between these
new stimuli and issues that are important in our personal or professional
lives.
So the real question
is: Can people be taught to use more of the creative power they already
have?
The answer is yes.
People can learn and practice techniques for accessing their personal
creativity as well as gain new insights on how to build on the creative
thinking of others in a team context.
Here are five
key principles for helping people get in touch with the creativity that
lies within:
1. Have a clear
objective for problem-solving. Problem-solvers will experiment with
new thinking if they know what they're trying to accomplish. A clearly
stated objective serves as a touchstone in a process that may go in
many different directions.
2. Bring your
whole self to the process. Each of us is more than the facts, figures
and knowledge we've acquired about our jobs. We are also artists, athletes,
parents, worshipers, movie-goers and so on. Our total life experience
is source material.
3. Use speculative
language when searching for new ideas. We need to give ourselves
permission when trying out new, untested ideas. Particularly in groups,
using phrases such as "I wonder if ..." or "Just suppose
..." reinforces the open-ended, wishful nature of creative idea
generation, discouraging premature judgment and critique.
4. Listen to
associate, not evaluate. Every idea has the potential for suggesting
another that may be more promising. Listening this way opens up many
more possibilities than the more typical critical listening we engage
in. It also encourages fellow problem-solvers to stay involved and take
some chances.
5. Use "irrelevant"
stimuli to get ideas. There are clues embedded in almost all our
experiences that we tend to ignore because they don't seem related.
Copyright
© 2001 The Innovative Edge Inc.
The
Innovative Edge, Inc.
Ph: 508-497-9096
Fx: 508-435-8170
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