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(From
It's About Business, Vol. 6, Issue 5, June-July, 2001)
A Best Kept Secret in Innovation
By Jeffrey A. Govendo
One of the best
kept secrets in the world of innovation is The American Innovation Institute,
based in Waltham, Massachusetts. Actually, it's not so much a secret
as it is a new organization that happens to sound like one that's been
around since the dawn of the Industrial Revolution. Founded by Arthur
Nelson, a scientist/businessman/entrepreneur who has founded a total
of nineteen corporations - both for-and not-for-profit - in a career
spanning over 50 years, AII is his latest attempt to promote innovation
as a tool for positive social change. In fact, AII is barely three years
old.
This new/old dichotomy
took on a physical dimension this past June 5, when AII hosted its 2nd
Annual Conference at the Charles River Museum of Industry, also in Waltham
- and another of New England's best kept secrets. This little gem of
a museum, housed in an historic riverfront factory building, is filled
with the artifacts of American technology used to build a fledgling
nation into an industrial powerhouse. It was the ideal setting for a
conference on innovation: a meeting of past, present and future.
I had the pleasure
of helping design this year's conference, whose theme was developing
new management strategies for maximizing the innovative potential of
employees. It is certainly a topic that would merit our interest at
any given time, but perhaps even more so now, as we look longingly back
upon the previous decade's unprecedented growth and wonder what's going
to keep our economic engines in forward gear as we move on, even if
not at the same feverish pace of the 90's. The answer is - as it always
has been in this country - good old American ingenuity. This begins
and ends with the ability of enterprises to attract and retain bright,
creative employees, and to encourage their collaboration with colleagues
in generating new ideas and building new concepts. This may relate to
dreaming up new products and technologies, developing more efficient
workflows, reducing costs and waste, improving customer service, among
others. Whatever the objectives, an organization's innovation capacity
is the key ingredient for achieving them in the 21st Century, and that's
what people at the conference were there to explore.
And explore they
did. The museum itself is filled with hundreds of stimulus items for
generating beginning ideas for brainstorming: factory machines, old
cars and bicycles, models of trains from a bygone era, tales of invention
and discovery, and timepieces - many, many timepieces - as Waltham stands
as one of the great watch producing centers of the last century. Armed
with "I-Zone" instant cameras donated by Polaroid, conference-goers
captured these images and used them to make connections between past,
present and future (e.g., an intricate assembly of gears gave someone
an idea of how to mesh unequally-sized but equally important functions
within his organization).
Besides attendees'
own invention processes around the theme of the day, they were also
treated to a set of concurrent workshops centering around the concept
of innovation: the role of executive leadership, virtual teams, thinking
strategies for change, innovation-conducive physical environments, non-monetary
compensation, open-minded development of ideas (offered by yours truly),
and determining your creative problem-solving profile. Perhaps the highlight
of the day was our keynote speaker, Londonderry, NH's own Gary Hirshberg
of Stonyfield Farms Yogurt, who spoke not so much about innovation practices
or techniques that have resulted in his brand's becoming the fastest-growing
yogurt in the country, but rather the commitment of employees and the
appeal to consumers of a product that embodies a particular world view.
"Encoding the mission into the products" is a phrase we won't
soon forget.
AII's own mission
is one of its most appealing aspects. It is "to increase the innovative
capacities of small and mid-sized organizations in order to better equip
them to accomplish their unique missions
to educate and network
across sectors those organizations who have traditionally not had access
to cutting-edge innovation research and best practices."
In other words,
it is not merely about supporting innovation in the deep-pocketed Fortune
1000, nor jump-starting the next round of dot com startups, whatever
their incarnation may be. Rather, it's about recognizing that the various
sectors of our society - including high tech business, blue collar manufacturing,
local government, social services, public and private schools - all
have innovators within their ranks, all need more, and can all learn
from one another. The attendees at AII's 2nd Annual Conference were
a veritable melting pot of innovation-seekers, to the benefit of all.
If diversity of experience and perspective is a key ingredient for innovation
- and it is - then it would appear AII is certainly on the right track.
To learn more about
The American Innovation Institute, visit their website at www.taii.org
or contact Ms. Alyssa Whitehead-Bust, Interim Executive Director at
(781) 665-3378, email: mabust@ma.ultranet.com.
Jeffrey A. Govendo is president of The Innovative Edge Inc.,
a consulting firm based in Hopkinton, Massachusetts that helps client
organizations tackle tough challenges through creative problem solving.
Mr. Govendo works in a broad range of industries as a project consultant,
group facilitator, trainer and conference designer, enabling organizations
to achieve their goals by increasing their capacity for innovation.
He can be contacted
at:
508-497-9096 (P)
508-435-8170 (F)
jgovendo@innov-edge.com
www.innov-edge.com
Copyright
© 2001 The Innovative Edge Inc.
The
Innovative Edge, Inc.
Ph: 508-497-9096
Fx: 508-435-8170
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